Refund & Cancellation Policy
We stand behind the quality and bypass efficacy of CleverHumanizer.pro, an official service operated by Logical Key Ltd. If our platform does not meet your expectations, we provide a transparent, hassle-free 14-day refund policy.
If you subscribe to a paid plan and are unsatisfied with the humanizer results or experience technical impediments within your first 14 days, contact our billing team for a prompt full refund.
01. How to Cancel Your Subscription
We believe in 100% self-service freedom with no dark patterns or complicated phone calls:
- Log in to your CleverHumanizer account.
- Navigate to your Account Settings or click Billing Portal.
- Click "Cancel Plan" in the Stripe Customer Portal.
- Your cancellation takes effect immediately. You will not be billed again, and you retain access to all plan credits through the end of your billing cycle.
02. Refund Eligibility Criteria
You are eligible for a full refund under any of the following circumstances:
You requested a refund within 14 calendar days of your initial subscription purchase and have utilized less than 20% of your plan word quota.
Platform downtime, API generation failure, or documented server unavailability prevented you from utilizing your credits.
If you were accidentally billed twice due to network latency or checkout glitch, the duplicate transaction is refunded immediately.
If an annual renewal occurred and you contact us within 72 hours of renewal with zero words consumed during the renewal period.
03. Non-Refundable Scenarios
Refunds cannot be issued if:
- More than 20% of your monthly or top-up word allowance has already been processed through the AI Humanizer.
- The refund request is submitted after 14 days from initial purchase.
- Your account was terminated or banned for intentional violation of our Acceptable Use Policy (e.g. automated scraping, malicious attacks).
04. Processing Timelines & Methods
Once approved by our billing department, refunds are remitted back to your original payment method via Stripe:
- Credit / Debit Cards (Visa, Mastercard, Amex): 5 to 10 business days depending on your issuing financial institution.
- Apple Pay / Google Pay: 2 to 5 business days.
- Stripe Invoice Credits: Applied immediately.
05. Requesting a Refund
To request a refund, simply email our billing desk or open a support ticket: